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Shipping Information

If you would like to see the progress of your shipment, please go to Track Your Order

Orders can be shipped anywhere in the 50 United States, including Alaska and Hawaii. Orders can also be shipped to APO/FPO, Puerto Rico and US Virgin Islands addresses.

Customers outside the United States can call us at 800-282-6575 to find out where they can find Saucony products in their area.


Shipping Schedule

Delivery Service

Estimated Shipping Times

Standard Your order will arrive 5-10 business days after it leaves our warehouse
Express Your order will arrive 2 business days after it leaves our warehouse.

Shipping Charges

Order Total

Standard

Express

Up to $75.00 FREE $8.00
$75.00 and up FREE $15.00

A $10.00 sucharge will be applied to all orders shipped to Alaska, Hawaii, Puerto Rico and US Virgin Islands. Orders to Puerto Rico and APO/FPO will be shipped USPS and may take extra delivery time.

Orders under $1 will be charged a handling fee of $5.00 to allow for order processing.

Delivery Days and Holidays

Delivery for Standard and Express service occurs on regular business days (Monday through Friday), excluding the carrier's published holidays (listed below). Saturday delivery may occur on orders shipped via the United States Postal Service.

Holiday

Date

Memorial Day May 25
4th of July July 4
Labor Day September 3
Thanksgiving November 22-23
Christmas December 25
New Year's Day January 1

Order Status and Tracking

Order Confirmation

When you place an order on Saucony.com, you will receive an Order Confirmation email. If you don't receive this email, contact Customer Service. Once your order has been filled, you will receive a Shipping Notification email. This email will include your tracking number.

Tracking Your Order

If your package was shipped via UPS, you can track your order on their website (www.ups.com) using the tracking number provided in the shipping notification email.

Canceling Orders

At Saucony, our goal is to expedite your order as quickly as possible; therefore, once your order is placed it cannot be cancelled or changed. If you have questions about making a return once received please refer to our return policy or contact Customer Service at 800-282-6575, Mon-Fri, 8am-10pm ET, Sat/Sun, 9am-8pm ET.

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DISCLAIMER:

Free Shipping / Free Returns: Free standard shipping and free return shipping expires on 4/26/14 at 11:59 PM EDT. No code required. Not valid on prior purchases. Only valid at Saucony.com.

To return an item free of charge, please pack it in its original condition and send it back to us within 45 days of purchase using the prepaid return label.

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