Return FAQs

How to return
your purchase

  1. Place the item(s) in their original shipping box or another suitable box with the shoebox in perfect condition and seal it tightly.

  2. Attach the UPS shipping label that came with your order to the outside of the package. DON'T HAVE A UPS SHIPPING LABEL? CONTACT US AT INFO@SAUCONY.EU

  3. Drop the package off at any UPS location and keep your drop off receipt. Find your nearest drop-off location.

Returns can take up to 14 working days from the date of receipt at our warehouse (Netherlands). An automated email will confirm the refund however, depending on your payment method it may take a few days after that for the refund to show back in your account.

Still have questions
about returns?

Return FAQs