Contact Us

Saucony
Help Centre

Contact us

Live Chat

  • Weekdays: 8am to 9pm (EST)
  • Weekends: 9am to 6pm (EST)
  • Estimated wait time 1-10 minutes

Phone

  • 1-877-361-0025
  • Weekdays: 8am-9pm (EST)
  • Weekends: 9am-6pm (EST)

Email

websauconycanada@wwwinc.com

Location

Saucony.ca
Customer Service
6225 Millcreek Drive
Mississauga, ON
L5N 0G2

General Inquiry Form *Required field
Defective Product Form *Required field
Order Return Form *Required field
Order Status/Change Order Form *Required field
Return Status Form *Required field

Return Information:

For us to properly assess possible shoe defects please include two photos of your shoes.
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Replacement Option: To help expedite the process should your product be under warranty, please include one comparable style from our website if we are unable to send the original style and size.
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