Contact Us

If you have questions, comments or feedback, our customer service team is here to help! Please contact us by email, phone, or mail.

EMAIL
websauconycanada@wwwinc.com

PHONE
For all inquiries regarding your saucony.com order, please call us at 877-361-0025
Mon-Fri, 8am-9pm ET, Sat/Sun, 9am-6pm ET

Saucony.ca CUSTOMER SERVICE
6225 Millcreek Drive
Mississauga, ON L5N 0G2

General Inquiry Form *Required field
Defective Product Form *Required field
Order Return Form *Required field
Order Status/Change Order Form *Required field
Return Status Form *Required field

Return Information:

For us to properly assess possible shoe defects please include two photos of your shoes.
Remove
Remove
Replacement Option: To help expedite the process should your product be approved for replacement. Please include one comparable style from our website.
Yes, I'd like to receive email marketing communications from Saucony subject to Saucony's Privacy Policy.

See Privacy Policy.