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Contact Us

If you have questions, comments or feedback, our customer service team is here to help! Please contact us by email, phone, or mail.

EMAIL
websauconycanada@wwwinc.com

PHONE
For all inquiries regarding your saucony.com order, please call us at 877-361-0025
Mon-Fri, 8am-9pm ET, Sat/Sun, 9am-6pm ET

Saucony.ca CUSTOMER SERVICE
6225 Millcreek Drive
Mississauga, ON L5N 0G2

General Inquiry Form *Required field

Defective Product Form *Required field

Order Return Form *Required field

Order Status/Change Order Form *Required field

Return Status Form *Required field

Country *

What is your question regarding?

First Name *

Last Name *

E-Mail Address *

Phone Number

Street Address

City

State:

Postal Code

Return Information:

Style # (Style # information located inside shoe)

Size

Width

Inquiry Details

Description of Issue

Additional Details

For us to properly assess possible shoe defects please include two photos of your shoes. Two Photos

1 of Defect

1 of Style/Size Tag

Replacement Option: To help expedite the process should your product be approved for replacement. Please include 1 comparable replacement style from our website.

Style #

Size

Width

Order ID# (if applicable)

Return Tracking Number

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