Most Asked Questions
When will I receive
a refund?
Returns will be refunded to the original card used to purchase the item(s).
Please note: Please allow two weeks for your return to be processed.
You will receive an email to confirm a successful return. A credit should appear on your credit card, or original method of payment, within two billing cycles.
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Saturday-Sunday: 9am-6pm ET
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Phone
(800) 282-6575
Monday-Friday: 8am-9pm ET
Saturday-Sunday: 9am-6pm ET
AI virtual assistant is available 24/7
SMS
(800) 282-6575
Monday-Friday: 8am-9pm ET
Saturday-Sunday: 9am-6pm ET
AI virtual assistant is available 24/7