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Most Asked Questions

When will I receive
a refund?

Returns will be refunded to the original card used to purchase the item(s).

Please note: Please allow two weeks for your return to be processed.

You will receive an email to confirm a successful return. A credit should appear on your credit card, or original method of payment, within two billing cycles.

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Monday-Friday: 8am-9pm ET
Saturday-Sunday: 9am-6pm ET
AI virtual assistant is available 24/7

Phone

(800) 282-6575
Monday-Friday: 8am-9pm ET
Saturday-Sunday: 9am-6pm ET
AI virtual assistant is available 24/7

SMS

(800) 282-6575
Monday-Friday: 8am-9pm ET
Saturday-Sunday: 9am-6pm ET
AI virtual assistant is available 24/7