Shipping Information

Saucony.com offers several shipping options: Standard Delivery, Express Delivery, Rush Delivery and US Postal Service. Orders can be shipped anywhere in the 50 United States, including Alaska, Hawaii, Puerto Rico, Guam and US Virgin Islands. Shipping occurs during normal business days (Monday – Friday), excluding postal holidays.

Shipments within the continental U.S

Standard

Shipping Cost:

Free*


Estimated Delivery:

2 to 6 business days (Mon-Fri delivery)

Express

Shipping Cost:

Estimated Delivery:

2 to 4 business days (Mon-Fri delivery)

Rush

Shipping Cost:

$30.00


Estimated Delivery:

1 to 3 business days (Mon-Fri delivery)

Important:*A $14.95 surcharge will be applied to all orders shipped to Alaska, Hawaii, Puerto Rico, Guam and US Virgin Islands and may take extra delivery time. Orders to APO/FPO will be shipped USPS and may take extra delivery time


*Free Standard Shipping: Valid for standard ground shipping to the 48 contiguous United States. No code required. Additional charges apply for orders shipped to Alaska and Hawaii. Only valid at Saucony.com. Not valid on Prodeal orders, prior purchases, purchases at retail stores, purchases on other websites, or express or rush shipping. Additional restrictions may apply.


Order Processing

Orders are packed only on regular business days (Monday through Friday), with the exception of the following holidays:

Memorial Day

Thanksgiving

Christmas Day

Independence Day

Day after Thanksgiving

New Year's Eve

Labor Day

Christmas Eve

New Year's Day

Please note that orders placed between 10 a.m. Friday and 7 a.m. Monday EST will not be processed until Monday morning. Orders are delivered by the carrier Tuesday through Saturday for standard ground and Monday through Friday for two-day and overnight.

Order Status and Tracking

Order Confirmation

When you place an order on Saucony.com, you will receive an Order Confirmation email. If you don't receive this email, contact Customer Service.

Tracking Your Order

Once your order has been filled, you will receive a Shipping Notification email. This email will include your tracking number.

Canceling Orders

At Saucony, our goal is to expedite your order as quickly as possible; therefore, once your order is placed it cannot be cancelled or changed. If you have questions about making a return once received please refer to our return policy or contact Customer Service at (800) 282-6575, Mon-Fri, 8am-9pm, Sat/Sun, 9am-6pm.

Shipping Restrictions

Saucony.com ships to military post offices, using USPS only. Expedited shipping is not available for military post office addresses.

*Please Note: Delivery times are determined based on order processing and packing time required (typically 24-48 hours) plus shipment time required. These are only estimates.

Shipments within the continental U.S

Shipping Method
Shipping Costs
Estimated Delivery

Standard

Free*

2 to 6 business days


(Mon-Fri delivery)

Express

$15.00

2 to 4 business days


(Mon-Fri delivery)

Rush

$30.00

1 to 3 business days


(Mon-Fri delivery)

Important: A $14.95 surcharge will be applied to all orders shipped to Alaska, Hawaii, Puerto Rico, Guam and US Virgin Islands and may take extra delivery time. Orders to APO/FPO will be shipped USPS and may take extra delivery time

*Free Standard Shipping: Valid for standard ground shipping to the 48 contiguous United States. No code required. Additional charges apply for orders shipped to Alaska and Hawaii. Only valid at Saucony.com. Not valid on Prodeal orders, prior purchases, purchases at retail stores, purchases on other websites, or express or rush shipping. Additional restrictions may apply.

Order Processing

Orders are packed only on regular business days (Monday through Friday), with the exception of the following holidays:

Memorial Day

Thanksgiving

Christmas Day

Independence Day

Day after Thanksgiving

New Year's Eve

Labor Day

Christmas Eve

New Year's Day

Please note that orders placed between 10 a.m. Friday and 7 a.m. Monday EST will not be processed until Monday morning. Orders are delivered by the carrier Tuesday through Saturday for standard ground and Monday through Friday for two-day and overnight.

Order Status and Tracking

Order Confirmation

When you place an order on Saucony.com, you will receive an Order Confirmation email. If you don't receive this email, contact Customer Service.

Tracking Your Order

Once your order has been filled, you will receive a Shipping Notification email. This email will include your tracking number.

Canceling Orders

At Saucony, our goal is to expedite your order as quickly as possible; therefore, once your order is placed it cannot be cancelled or changed. If you have questions about making a return once received please refer to our return policy or contact Customer Service at (800) 282-6575, Mon-Fri, 8am-9pm, Sat/Sun, 9am-6pm.

Shipping Restrictions

Saucony.com ships to military post offices, using USPS only. Expedited shipping is not available for military post office addresses.

*Please Note: Delivery times are determined based on order processing and packing time required (typically 24-48 hours) plus shipment time required. These are only estimates.

Contact us

Chat

Weekdays: 8am to 9pm (EST)
Weekends: 9am to 6pm (EST)

Phone

(800) 282-6575
Monday-Friday 8am-9pm ET
Saturday-Sunday 9am-6pm ET

Location

Saucony.com Customer Service
1400 Industries Road
Richmond, IN 47374