Saucony.com offers four shipping options, Standard Delivery, Express Delivery, Rush Delivery and US Postal Service. Orders can be shipped anywhere in the 50 United States, including Alaska, Hawaii, Puerto Rico, Guam and US Virgin Islands. Shipping occurs during normal business days (Monday – Friday), excluding postal holidays.
|Standard||Free||2-6 business days|
|Express||$15||2-4 business days|
|Rush||$30||1-3 business days|
*A $14.95 surcharge will be applied to all orders shipped to Alaska, Hawaii, Puerto Rico, Guam and US Virgin Islands and may take extra delivery time. Orders to APO/FPO will be shipped USPS and may take extra delivery time.
Order Status and Tracking
When you place an order on Saucony.com, you will receive an Order Confirmation email. If you don't receive this email, contact Customer Service.
Tracking Your Order
Once your order has been filled, you will receive a Shipping Notification email. This email will include your tracking number.
At Saucony, our goal is to expedite your order as quickly as possible; therefore, once your order is placed it cannot be cancelled or changed. If you have questions about making a return once received please refer to our return policy or contact Customer Service at (800) 282-6575, Mon-Fri, 8am-9pm, Sat/Sun, 9am-6pm.
Weekdays: 8am to 9pm (EST)
Weekends: 9am to 6pm (EST)
Monday-Friday 8am-9pm ET
Saturday-Sunday 9am-6pm ET
Saucony.com Customer Service
1400 Industries Road
Richmond, IN 47374